Events Administrator Role

 

Fire Hazard Games are recruiting an administrator to keep the office running smoothly and manage the admin around running our live events. There will also be opportunities to work out in the field and stage manage games. This full time role requires someone with excellent organisation skills and attention to detail, who is able able to keep a cool head under pressure, and and who has good problem solving skills. Great communication and team working skills are also important, as you’ll be working with us to create exciting experiences for public players and private clients.

 

The role would be split 80% administration, 20% stage management.

How it works

  • Based in our office near Bermondsey Underground Station.

  • Generally we work Wed->Sun. There's some flexibility, but weekend work is necessary when running games.

  • Initially full-time contract work (1 week trial, then month-by-month), possibly leading to a permanent hire (especially if you want to move into stage management).

  • Pays at London Living Wage (£9.75/hr).

  • Immediate start.

Your role

 

Administrative tasks include:

 

  • Management of game administration (ie maintaining the events calendar and events listings, booking venues, scheduling casual crew, administering casual crew auditions, replying to player queries, uploading game photos to social media)
     

  • Company administration: bookkeeping (accounts reconciliation, chasing accounts receivable payment, generation and sense checking of monthly accounting reports), managing payment of casual crew, managing Core Team scheduling / holiday requests / illness tracking, arranging travel and accommodation, taking calls, processing mail and meeting visitors)
     

  • Office maintenance (ie keeping the office tidy, filing, performing stock checks and purchasing stationery / game supplies, handling print orders, cleaning costumes)

 

A component of this role (20%) also involves event management (game running). We run weekly immersive treasure hunt games and spy games in the streets of London. This part of the role requires you to think on your feet and professionally handle any problems that might arise, always making sure that the players are having fun and playing safe, and that the crew are professional (and also having fun!). Our games use mobile technology, so you’d need to be comfortable using tech.

 

Stage Management tasks include:
 

  • Preparation of player and crew packs
     

  • Logistics management (checking the game zone(s) for issues, handling crew, managing venues)
     

  • Relationship management (ensuring a good player experience, managing relationships with venues and crew)
     

  • Event management (setting up the venue on arrival, sorting out teams and managing players, managing the game tech during the event, troubleshooting any issues, packing down the venue)

Your team

  • Fire Hazard are here to make life exciting for everyone, and we've been running immersive games since 2008. We've been featured in The Guardian, Time Out, and stacks of other places.

  • We care about energy, community, and fun - read more at fire-hazard.net/values .
     

  • You'll be joining a core team of six (Gwyn, Amy, Michelle, Ziz, Tony and Carrie), supported by a roster of casual game crew. More at fire-hazard.net/team .

Person Specification

 

Essential:

  • Strong organisation

    • Proven experience as an office administrator or similar

    • Excellent organisational skills and attention to detail

    • Good at juggling conflicting priorities

 

  • Fast learning

    • Rapid, self-directed learner (particularly in IT systems, of which we have many)

 

  • Initiative

    • Able to figure out what needs doing and do it, without much direction

 

  • Cultural match

    • Outstanding communication and interpersonal abilities.

    • Good fit with the existing team

    • Ideally, experience in a small startup environment

    • Excited by games (and this role) 

 

  • Steady

    • When actually running games and working to tight deadlines, you'll need to be cool, calm, collected and decisive under pressure

 

Desirable:

  • Customer service experience

  • Experience in an immersive theatre and / or immersive gaming environment

  • Experience in specific disciplines/tools: Bookkeeping, squarespace, xero, photoshop

 

How to Apply

 

If you are interested in this role, send an email to Amy Strike at amy@fire-hazard.net with your CV attached. Deadline for applications is Friday 2nd June.